Shipping policy

Delivery Area

Lilly's Boutique currently ships exclusively within the United States. We do not offer international shipping outside the US at this time.

Shipping Costs

We offer free standard shipping on all orders within the United States.

There is:

  • No minimum order value

  • No hidden fees

  • No additional shipping charges

At this time, we do not offer paid shipping options such as express delivery.

Order Processing Time

All orders are carefully processed and packed within 1–2 business days, from Monday to Friday.

Delivery Time (Transit)

Once dispatched, orders are typically delivered within 1–8 business days, depending on the delivery location and carrier conditions within the US.

Total Delivery Time

The total delivery time, from placing the order to delivery, is estimated at 2–10 business days.

 

Shipping Method

 Delivery Time Cost
Standard Shipping 2–10 business days Free

 


Order Cut-Off Time

Orders placed before 11:00 PM (EST time) are generally shipped on the next business day.

Tracking Information

All orders are shipped using a trackable shipping method. Once your order has been processed and dispatched, you will receive a shipping confirmation email containing a tracking number, allowing you to track your order at any time.

Delayed or Lost Shipments

If your delivery is delayed or appears to be lost, our customer service team is ready to assist you promptly. Please contact us and we will investigate the issue and provide an appropriate solution.

Business Days

Business days are defined as Monday to Friday, excluding weekends and public holidays.

Delivery Delays Disclaimer

While we strive to deliver all orders on time, delays may occasionally occur due to circumstances beyond our control, such as adverse weather conditions, public holidays, high carrier workloads or hard-to-reach delivery locations.

Contact information

Customer service opening hours:

  • Monday – Friday: 09:00 – 18:00
  • Saturday: 09:00 – 12:00
  • Sunday: Closed